Everything You Need to Know About Your Pet’s Care
At Ark Veterinary Hospital & Urgent Care, your pet’s first exam is a comprehensive start to understanding their health. Our veterinarians will perform a full physical examination, review your pet’s history, and discuss diet, lifestyle, and preventive care tailored to your pet’s needs. This visit helps us set up a personalized wellness plan to support long-term health.
Yes — we offer urgent care for pets during our regular business hours (typically 8:00 AM – 8:00 PM Monday through Saturday and 9:00 AM – 8:00 PM on Sundays). A trained veterinarian is on duty daily to address urgent concerns. If your pet needs emergency support outside our hours, we can help guide you to the appropriate after-hours emergency hospital.
Ark Veterinary Hospital & Urgent Care is a full-service animal hospital providing a wide range of veterinary care. Services include wellness care, diagnostic testing (like digital X-rays and ultrasounds), surgical procedures (including spay/neuter), dental care, laser therapy, urgent care, puppy & kitten care, senior pet care, and exotic pet services
We strive to accommodate urgent needs, and same-day appointments are often possible depending on schedule and demand. For non-urgent visits, we recommend booking in advance online or by phone to ensure you get a time that works best for you and your pet.
Yes — when scheduling, you may request a specific veterinarian from our team. We’ll do our best to honor your preference based on availability. All of our doctors are dedicated to compassionate, individualized care for your pet.
Expect a welcoming, thorough experience. We’ll gather your pet’s medical history, perform a detailed physical exam, and discuss preventive care recommendations. We also take time to answer questions so you feel confident in your pet’s health plan.
Yes — spay and neuter surgeries are part of our surgical services. These procedures are an important aspect of preventive health and help reduce risks of certain diseases later in life. During your pet’s visit, we can discuss the benefits, timing, and what to expect before and after surgery.
We are located at 35 Finn Road, Henrietta, NY 14467. Our hospital serves pets and families throughout the Rochester area with comprehensive veterinary care.
Wellness exams help us monitor your pet’s overall health, catch early signs of disease, update vaccinations, and tailor preventive care. These routine visits are key to helping your pet live a longer, healthier life.
Sudden changes can indicate underlying health issues. Contact us to schedule an evaluation so we can assess your pet’s physical condition, discuss recent behavior changes, and develop a care strategy that addresses the root of the problem.
Pain medications can sometimes cause side effects that vary by drug and individual pet. We tailor pain management plans carefully and monitor your pet’s response to ensure comfort and safety. We’ll explain risks and benefits so you can make informed decisions.
We combine diagnostics, personalized treatment options, and compassionate follow-up to best support your pet’s long-term comfort. Our team communicates clearly about options, including medication and therapies, to help improve your pet’s quality of life.
Yes — ultrasounds are a safe, non-invasive diagnostic tool that uses sound waves (no radiation) to visualize internal organs. They are well-tolerated and help our vets detect conditions that might not be visible externally.
Diagnostic imaging like digital X-rays and ultrasounds can help identify tumors, abnormal growths, or structural changes early. Early detection allows for further testing and more treatment options when needed.
Early visits focus on wellness checks, vaccinations, growth monitoring, and guidance on nutrition and behavior. For young pets, these appointments help establish lifelong preventive care and address questions you may have as a new pet owner.
Start by keeping the new kitten in a separate room so the resident cats can get used to their scent. Gradually introduce them visually (through a carrier or gate) before allowing supervised interaction. Take it slow; patience helps reduce stress.
Yes — dental pain and infection can lead to behavior changes like irritability, trouble eating, or reluctance to play. Addressing dental issues often results in noticeable improvements in comfort and behavior.
Daily brushing is ideal, but we understand not all pets tolerate it. Dental chews, rinses, and specialized toys can help reduce plaque and tartar buildup. Combining home care with regular professional cleanings gives the best protection against dental disease.
Recovery varies by procedure and patient. For simple dental or minor surgeries, many pets recover within a few days. More involved surgeries may require longer rest and follow-up care. We’ll give you clear instructions for your pet’s specific recovery needs.
You can call our office or use the online booking option to schedule a consultation. During this visit, our team will examine your pet, discuss concerns, review relevant tests, and recommend the best treatment approach.
Pets are generally considered seniors around age 7 for dogs and 9 for cats, though this varies by breed and size. Early senior care helps detect age-related changes and manage conditions proactively.
We recommend at least twice-yearly wellness visits for senior pets so we can monitor health changes and identify issues like arthritis, kidney disease, or diabetes early, when they’re easier to manage.
Ark Veterinary Hospital & Urgent Care welcomes patients from Henrietta and surrounding communities such as Rochester, West Henrietta, Webster, Fairport, and Pittsford. Conveniently located at 35 Finn Road Henrietta, NY 14467, we are currently accepting new patients. Contact us at 585-487-8700 or schedule online.
